Question 1

What areas do you serve?

Accepted Answer

We serve Jacksonville, Orange Park, Atlantic Beach, Neptune Beach, Jacksonville Beach, St. Johns County, and surrounding Northeast Florida communities.

Question 2

Are your caregivers screened and insured?

Accepted Answer

Yes. Every caregiver is background-checked, trained, and insured. Our nurse-led leadership team provides ongoing oversight and support.

Question 3

Do you provide medical care?

Accepted Answer

We provide non-medical home care and companion services. Our founders are registered nurses who guide every care plan with clinical insight.

Question 4

What is the minimum visit length?

Accepted Answer

Our standard minimum is 4 hours per visit to ensure quality care continuity. Longer shifts and live-in care are also available.

Question 5

How quickly can care start?

Accepted Answer

In many cases we can begin care within 24–48 hours of your free assessment.

Question 6

Do you accept VA benefits?

Accepted Answer

We work with families using VA Aid & Attendance and Community Care programs and can help you understand your options.

Question 7

Is there a long-term contract?

Accepted Answer

No. We work on flexible terms — you can adjust or pause services as needs change.

Question 8

How is my information protected?

Accepted Answer

We use HIPAA-conscious practices for all communications and care documentation. Please avoid sending sensitive medical details through web forms.

Frequently asked questions